Privacy Policy
Last updated: June 30, 2026
This Privacy Policy explains how NEXA Technologies handles information collected through NexaBooking, a service of NEXA Technologies, including our SMS (text messaging) program.
Information we collect
We may collect information you provide through our website, including your name, business name, business type, email address, optional mobile phone number, SMS consent choice, and form submission details.
How we use information
We use submitted information to respond to your request, coordinate requested communications, provide appointment-related updates, maintain records, protect our website, and comply with applicable law.
SMS Privacy Policy
If you provide a mobile number and give consent, we use SMS text messaging only for appointment-related communication on behalf of the business you are contacting — such as appointment requests, confirmations, and changes. We do not use SMS for marketing or promotional messages.
Mobile phone numbers and SMS consent are never sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. No mobile information is shared with third parties or affiliates for their own marketing.
Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out of SMS messages, or reply HELP for help. We may use service providers (such as our messaging carrier) to deliver messages; they may use information only as needed to provide those services on our behalf.
Merchant text notifications
NEXA Technologies operates a separate messaging program for the business owners who use NexaBooking, sending operational notifications about their own NexaBooking account under the NEXA name. A merchant enrols by entering a mobile number and ticking a checkbox that is not pre-selected, in their own dashboard.
For that program we store the mobile number the merchant entered, the exact consent wording they were shown together with a cryptographic digest of it, which login gave the consent, how and when, and the network address and browser the submission was received from. This record exists so that an opt-in — and any later withdrawal — can be proven, and it is retained for as long as required for that purpose. A withdrawal is recorded alongside the original consent rather than replacing it.
Those messages contain the merchant’s business name, what happened, and a link to their dashboard. They never contain a customer’s name or phone number, so no customer’s personal information leaves the merchant’s own account through this program. Mobile numbers and consent records collected for it are never sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Full details are on our Merchant Text Notifications page.
Information sharing
We do not sell personal information. We may disclose information to service providers, professional advisers, or government authorities when reasonably necessary to operate our services, protect rights, or meet legal obligations. Mobile information and SMS consent are excluded from any sharing for marketing or promotional purposes.
Data retention and security
We retain information only as long as reasonably necessary for the purposes described in this policy. We use reasonable safeguards, but no method of electronic storage or transmission is completely secure.
Your choices
Providing a mobile phone number and SMS consent is optional and is not a condition of any purchase. You may reply STOP to unsubscribe from SMS messages or HELP for help at any time. You may contact us at hello@nexabooking.ai with privacy questions.
SMS terms
Your use of our SMS program is also governed by our Terms.
Changes
We may update this policy. The current version will be posted on this page.